What to do if up and down led light is damaged during shipping?
2020-09-05
ZhongShan Halcon Lighting has purchased insurance for up and down led light during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.
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Halcon Lighting is one of the most dependable manufacturers of dimmable led bulbs and has been highly appraised for its extensive expertise in designing and manufacturing. The recessed led linear light series is widely praised by customers. In the production of Halcon Lighting crystal pendant lighting, the heat sealing machine is applied to guarantee the splicing bounding areas are finely sealed. This procedure is scrutinized by skilled workers. Halcon Lighting LED lights are protected from overpowering, overheating and electrical shorting. The product does not require super special treatment, such as frequent ironing to look good and using special cleaning soap, saving people lots of caring time. The safety and durability of our team LED lights are promised under different conditions.
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Our company always takes customer satisfaction as the basis. We have put much effort to build trust with them and come up with various win-win solutions, aiming to improve their satisfaction rate.

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